Frequently asked questions

1. Where do you buy your veggies from?

We buy our veggies from the Melbourne wholesale vegetable market. We buy most vegetables directly from local farmers who sell there produce at the market and we also buy from vegetable brokers. Buying fresh produce is a tricky business as the quality of the produce depends on the season, location and demand.

2. Do you use free range chicken?

All the chicken we use in our meals is chicken breast meat. The chickens are raised for meat and are reared in barns with the freedom  to move around.  There are no cages on any broiler chicken farms in Australia. All the chicken we purchase is free of added hormones and steroids.

3. What do you do with the left over food at the end of the day?

We try really hard not to have any left over food. We chop our veggies twice a day to increase freshness and reduce wastage. When we do have left over veggies we throw them out because they are yesterdays and no longer meet our freshness standard. The lettuce goes brown and tomatoes soggy. Often customers request  our scraps for their compost, worm farms or feed for their chooks.

4. What makes feedmee soup taste so good?

Our soups taste homemade because they are home made ( kind of). We produce small batches of soup nearly every day. We use fresh veggies, top quality meat and put lots of love into our soups. That’s the secret to great soup.

5. Is feedmee a franchise?

No. Feedmee has no plans at this stage to franchise. We are company owned and plan to grow the brand organically.

6. Do you have a loyalty program?

We love our customers and plan to reward their loyalty in the future. Stay tuned!

7. Are your bowls recycle?

Yes, course they are! We care about the environment we live in and  do our  best to reduce our carbon footprint.

8. Are your reusable bowls dishwasher safe?

Absolutely! Our bowls are safe to use in the top rack of the dishwasher. They re a also freezer and microwave safe.

9. How long with the feedmee thermoses keep soup hot for?

If you preheat your thermos with boiling water and let it sit with the lid on for 5 minutes and  heat up the soup to a boiling point or piping hot, the soup should keep its temperature for at least 3 hours and after that it should stay hot for up to 5 hours. Remember, never put milk in a thermos as it will smell and become a perfect environment for bacteria to grow.

10. How do you select the charities you support?

Most of the time they approach us. We love to support our local community so often our customers ask us to donate to charities that are important to them. If you have a charity that needs our support please let us know. We will help in any way we can.